Fantasy Cycling-Games
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   Spring Classics Mar-Apr'10
 Ranking last run:
 Stage 21, 20 Sep 2009 at 18:55 (UTC/GMT)

Players online ~19 - Teams Entered 194 
Riderlist updated 00:05, 29th Aug 


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FAQs for the Spring Classics 2010


Any queries you have, may already be answered in the frequently asked questions below. Please check below to get the fastest answer to your help question:
  1. REGISTRATION
2. BUYING CREDITS
3. PLAYING THE GAME
4. GETTING MORE HELP

If your query is not answered below feel free to contact us by filling in a help request form.

 

   

1. REGISTRATION
LOG-IN

 

I have forgotten my password, what do I do?
If you have forgotten your password refer to the confirmation e-mail sent to you when you first registered.

If you still can't find it click here to send us your e-mail address and we will e-mail you a new password.

This is the 1st time since I registered and now I can't login. Why?
We have noticed a number of registrants have accidentally misspelt their username (their email address) when registering. If you did not receive a confirmation email stating your username and password then this is most likely the case. Please click here to email us and let us know what your First and Last name are, and what email address you would like to have as your login username.

How many teams can I enter?
Should you wish to enter more than one team, you can manage 6 teams in total. We have set a limit for the sake of good sportsmanship.

Can I use two emails for correspondence (ie work and home) so I can receive my messages at all time?
Currently we can only send out correspondence to one address. However you can choose to change your correspondence address by editing you’re "Configure your email updates" in the MY DETAILS section. Click on the left hand menu called MY DETAILS, and scroll down until you see "Configure your email updates". Simply add and remove the correspondence address at home when you leave work.

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2. BUYING CREDITS

 

I can't get Netbanx to accept my credit card

A number of people have reported problems paying their race fees which have been solved by the following:
1). Put in my house number ONLY -- no house name
2). If your card has no "valid from" date leave it in the default setting

I've bought some race credits but my team still isn't registered. What's going on?
Once you have bought one or more credits you have to spend those credits on a particular team by clicking the PAY RACE FEES button next to your team. If you only have one team this might not be obvious to you, however you still need to choose a team to spend the credits on in the CREATE/EDIT TEAM screen.

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3. PLAYING THE GAME

 

I've registered and bought some credits but I still can't create/edit a team the buttons are greyed out. What's wrong?
There is nothing wrong. You have registered and bought credits correctly, it's just that the rider list for the next race has not been officially released yet. We have to wait for the race organisers to release the official race list. Each race is organised differently so we can't give you an exact time when this is likely to be, but in general it's a day or two before the actual race. We then upload it as soon as we can and usually email you to let you know.

Can I join after the first race has started? Is there any disadvantage?
You can join up until the last race begins.
You can still win individual race prizes even if you only compete in one of the 7 races. Obviously it will be harder to win the overall prize competition if you do not compete in each race actively.

My selections of 9 riders don't show up when I log back in?
Some players have reported problems viewing rider selections they have previously made. The first thing to check is that you have remembered to click the "save" or "submit" button at the bottom of the team edit screen. If you flick between webpages without doing this your changes will not be saved.

There have been problems reported with some browser configurations. Please make sure your browser security settings are set to "Medium" or "Low". The site was designed to work with a "Medium" setting but we have noticed some browser versions do not have the same interpretation. To do this in Internet Explorer on a windows computer select from the top menu:

>>> TOOLS
>>> INTERNET OPTIONS
>>> and click on the SECURITY tab
>>> then in the "Reset custom settings"
>>> select "Low"
>>> click the RESET button
>>> then click OK
>>> then click OK

Macintosh browsers supported include Safari, Firefox and Camino. Please let us know if you are experiencing any problems.

How will I know how many points I have accumulated?
When the race begins log in regularly to check your team status either in the homepage or in the MANAGE TEAM section. Go to the RULES section for more details on the POINTS scoring.

Can I change my team after a race has started?
Once an individual race has begun you cannot edit your team as the race develops. Part of the skill of being a manager is to make your key decisions in good enough time to ensure success.

If you have any problems with your team selection please let us know imediately and we will do our best to put it right for you.

When do I need to pay?
Before each race commences (by 12:00 UTC+2 on the day of the race) you will need to pay for the finalised teams you wish to enter for that particular race. As there are different startlists for each of the races you will need to enter and pay the race fees to enter the team for each race. It costs 3 credits per race in the Spring Classics 2010.

The nature of real life races are that the official start lists are often released only the day before a race is due to begin. Where possible we may go with a provisional list to allow you to build a team in advance of the official startlist being released. Be aware that it is likely that there will be riders dropped from this start list and your teams may be affected.

I've paid for my team and registered it in the race. What happens if one of riders is dropped before the race starts? I can't add a new rider.

If there is still time before the current race's start deadline we can revert your team to unpaid for and allow you to make last minute changes to your rider selection. Please contact the help team and we will try and resolve this for you ASAP.

Are the 7 riders I choose from the race start list then fixed for the other races in the Spring Classics 2010?
There are different racelists for each of the races in the Spring Classics 2010. We will release the next race's start list as soon as it becomes available. Please note that the race organisers often only release these very close to the race beginning.

I completed the registration and have successfully selected 7 riders. How do I pay my race fees to enter my team in the competition?

You need to buy RACE CREDITS. You can make payments for your race credits by clicking on the BUY CREDITS button on the left hand menu.

There are 2 options. You can pay by a credit card or via an existing PayPal account. You can pay in any currency using a creditcard. You have until 12:00 UTC+2 on the day of the race to use these credits to pay your race fees which in turn registers your team in the Spring Classics 2010 competition.

How do you decide who wins the prize per classic prizes if there is a tie at the top??

In the event of a tie, a manager who has not yet won a per classic prize will win over another who has. If a tie still exists then we will look at the previous race and choose a winner based on these rankings. If none of the tied managers have played previous races we will draw straws for the winner.

If an individual manager wins two or more races then the latest race prize will be awarded to the 2nd ranking manager. If they have already won a prize then it will be passed down to the 3rd ranking manager for that race and so on...

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4. GETTING MORE
HELP

  Please fill in the help form and we will contact you with an answer by e-mail within 48 hours. Thanks.

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Cycling-Games
Cash Prizes

Grand Prize
€250 minimum
+ 50% of Prize Fund

2nd place
€125 minimum
+ 30% of Prize Fund

3rd place
€65 minimum
+ 20% of Prize Fund



 



 

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